Top Web Hosts With Excellent Customer Service

With customer service available via phone, live chat, and online ticket submission, you've certainly got your basics covered by SiteGround. The phone support averages a wait time of 5 seconds, while live chat response time is excellent often from seconds to just a few minutes from start to finish. The pleasant team members have excellent English language skills, and are more than capable to handle basic website issues as well as common WordPress specific problems.

If the nature of your question is complicated, or if it involves a number of different features functioning together, your best option is to submit a ticket. This does take a bit longer than the phone or live chat options, but it will be routed to the most relevant departments. As soon as the team has any possible resolutions, solutions, or additional questions, they will reply electronically. In order to help improve their customer service, you can also submit a rating of any chat session that you have and leave any constructive criticism or feedback that you may have as well.

SiteGround offers a diversity of shared web hosting plans that appeal to both novice and seasoned website managers, and increases its appeal by including Weebly, the best website development software to its extensive list of included features. Individuals and small-to-medium sized businesses can really leverage all of the goodies offered here to create professional and high-quality websites.

The popular eCommerce website development tool called Softaculous is also included, allowing for fast installation of Magento, WooCommerce, PrestaShop and other online commerce tools. Those with exceptionally large and graphic-heavy websites can also choose from the managed cloud hosting options and experience near perfect server uptime percentages. Everyone will enjoy fast page loading speeds, an easy-to-use layout, and a choice of which international server location you want to house your website.

The customer service contact options on A2 Hosting are phone, live chat, and online ticket submission. These polite and skilled technical team members can handle a wide range of common website creation and operation questions. The intuitive user interface makes it easy to navigate through your entire online portfolio to access everything you need in order to maximize your website's success. One of the only real drawbacks to this web host provider is that it requires you to cancel at least 15-days before your next billing cycle in order to prevent unwanted charges. While it's understandable that customers should give some advance notice before terminating their contracts, asking for half a month seems a bit excessive, although certainly not a total deal breaker, as there are a lot of included features that make this site a solid value.

A2 Hosting offers a wide array of shared hosting plans, and each includes large SSD storage, free SSL certificates, unlimited subdomains, and email accounts. You will need to spring for a domain name, as the site does not include one, but this is an easy issue to address. The included cPanel is fully functional and easy to use. There are a number of features here which integrate quite well with WordPress and similar platforms. Beginners and experienced website developers alike benefit from the helpful website creation software included on A2 Hosting.

In order to maximize your site visitor's overall experience, it's easy to select the Turbo option made available by A2 Hosting. This takes the page loading speed down significantly, increasing the likelihood that they will easily find what they are looking to purchase and then complete their transaction rather than hunt for another website when they feel your page is loading way too slowly. Automatic daily backups allow you to rest easily, knowing that if anything goes wrong you can easily go back to the best version of your website in just a few short steps. A2 Hosting's unique, anytime money-back guarantee will give you a prorated refund for any time remaining on your unused services.

DreamHost is among the very largest and best web host providers, and you can reach out with questions or issues 24/7 via live chat, phone, or email. The customer service representatives here are very well trained and experienced, making them exceptionally helpful. This is especially true in regards to WordPress specific issues, as DreamHost is one of very few web host providers to obtain a highly-coveted recommendation as among the very best for WP integration. Considering the platform also includes a 97-day money back policy, you can easily try their services for a bit with no extensive commitment.

With company headquarters in Los Angeles, California, and servers located throughout the continental USA, the fastest page loading times here go to those located in America. This is very welcome news for those new and experienced website developers who are looking to increase traffic from the USA. DreamHost offers WooCommerce, one of the most popular online storefront themes, as well as WordPress site migration, excellent introductory pricing, domain privacy protection and more. They've also got dedicated server plans, virtual private servers, on top of their hugely popular shared hosting plans.

Above and beyond their variety of budget-friendly plans and add-on options, DreamHost also includes a 100% uptime guarantee. With such a promise, you can rest easy at the end of your day knowing that your site's server is fully operational. With plans that include free SSLs, automatic site backups, in addition to privacy protection for your domain and a web-based firewall, experienced and new website developers can easily create a professional online presence that offers state-of-the-art technology to keep everything running effectively and securely. If you make any changes to the site that causes any technical issues or glitches, DreamHost also has expert customer support staffers to help you get it up and running again quickly.

IONOS is a popular web host provider offering both Linux and Windows-based server plans that all include live chat, phone, and email support options 24/7/365. Beyond the live help support options available, IONOS also has an FAQ area and knowledge databases should you wish to try resolving any technical issues you may be experiencing before contacting the support team. The customer support here also includes a personal consultant, who is there to offer advice, suggestions, or thoughts to help you streamline and enhance your new or existing website layout and functionality.

In addition to being among the cheapest web hosts, the sheer variety of plan options on IONOS is equally impressive. Even the entry level shared web service plans include a number of premium features. If you're searching for WordPress, cloud, VPS, or dedicated server packages, IONOS has a solution. The web host also has excellent server uptime percentages as well as speedy page loading times. Basic plans include SSL security, a free domain, and a bunch of other premium features in value-packed plans for beginner website managers.

With unlimited monthly site visits, speedy page loading, and near lag-free server response times, there is a lot to enjoy on IONOS, and their plans are competitively priced. If you're looking to get the best value for your money, definitely check out some of the longer term plans here, as these rates come very close to the site's exceptionally low introductory prices. With many helpful tools included in each package, it is easy for even the less technically inclined to get from an idea to a fully functioning and professional website. If you're looking to launch an eCommerce site, IONOS can get you up and running in very short time.

The talented customer service representatives on BlueHost are available to you 24/7 via phone, email, and live chat options. They have been well trained and are more than capable of helping you resolve most issues quickly and completely. BlueHost's support teams are available in 3 different categories. There is a sales team who can give you useful insight about the many available web host products, a technology team to answer any issues you may be experiencing with your website, as well an account management team where you can get help with billing, account verification, and more.

The shared web host plans are among the most popular on BlueHost, and with many included features, it is easy to see why. The available features and options can help you take any idea you have and make it a website in very little time using the including webpage creator software. There are also a number of virtual private server plans and even dedicated server options for those who have sites getting hundreds of thousands of hits a month. Server uptime percentage is not quite as high as some web hosts, but given the overall quality of the features here, as well as acceptable page loading speeds make this a solid choice for many novice webmasters.

BlueHost also has a 30-day money back guarantee, so that if you're first experiences aren't up to your standards, it's easy to walk away with no financial commitment. The entire user experience on BlueHost is sleek and intuitive, and the homepage layout and dashboard give you quick access to all of the features you want. The user friendly software and other tools make short work of creating a fully functional and professional quality website. With outstanding security features including SSH functionality, professional encryption, and site protection, BlueHost appeals to a wide group of website developers.

With customer service representatives available at all hours of the day and night, GoDaddy's support staff can help you resolve any issue you're having via phone, live chat, and email. If you'd rather check into the issue yourself, there are also a number of articles and videos well-organized here for easy searching. When you do contact the customer service team, it's always a good idea to have your website open along with your GoDaddy cPanel visible. This allows you and the support staff to easily communicate and quickly resolve your technical issues. With servers spread throughout North America, Asia, and Europe, your site will load quickly for all of your website's global visitors.

The WordPress and shared hosting plan options are the most popular on GoDaddy, and with lots of excellent features included as standard on these plans, it is for great reason. There are a variety of package levels, giving brand new website developers a number of budget friendly options. More advanced and experienced website developers will appreciate the sheer number of choices and add-on options to choose from here including GoDaddy's Cloud, reseller, and VPS plans. The signup process is quick, and the prices are competitive, but the plans do not include migrating a current site.

With the site's included user-friendly cPanel, website creation tools, and excellent WordPress templates and integration, GoDaddy is certainly among the top web hosts with outstanding features. With the fastest page loading speeds available on any web host platform, GoDaddy's a force to be reckoned with. The templates here are all fully optimized for mobile device usage, and they respond and adapt on smartphones and tablets automatically. It's easy to take an idea and shape it into a sleek and beautiful website, even for a novice user. With GoDaddy's 30-day money back guarantee, it's a web host that is definitely worth checking out.

HostGator's helpful customer service department can be reached via phone, email, and live chat 24/7. With hold times often under 1 minute, HostGator's well-trained staff offer fast resolution of most common technical website issues. In addition, if you have questions about the available plans, features, or other web host benefits, these representatives are more than capable to help out. In addition, there are a number of features well explained as well as many detailed tutorials for the most common processes. With an included website builder, solid functionality, and a layout that is easy to use, HostGator's WordPress and shared web host plans are among the most popular.

While these shared plans are helpful for many new and fledgling website developers, those who have more advanced skills and needs can also select from any of HostGator's feature rich virtual private server plans, dedicated server packages and cloud server options. There are an extensive list of available add-on features, which can feel overwhelming at times, but if you stick to the basics, you can get a really good deal on a number of premium features for your web hosting needs without breaking your budget. There are options for toll-free business numbers, private SSL security certificates, 1-click installation and unlimited storage among many others.

With excellent server uptime percentages to go along with the server's lightning-fast page loading speeds, GoDaddy has wide appeal for a number of website developers. If you experience any issues, the customer service team is prompt to respond to all requests in addition to being very well trained. HostGator's 45-day money back guarantee is among the best available from any web host providers, and if for any reason you are not satisfied with the site or your service, you can easily obtain a refund with no annoying questions asked. From the easy-to-use website builder has a great drag and drop interface, and makes short work of creating pro-level websites.

Network Solutions has both their company headquarters as well as many host servers located in the USA, and their customer service department can be reached via phone, support ticket, or live chat 24/7. In addition, this web host offers an official blog featuring helpful tips and tricks for both beginner and more advanced website development , as well as a detailed resource section with a built in search function. There are a variety of budget-friendly WordPress plans available, and the shared server options are among Network Solutions' more popular offerings.

With 1-click functionality for the top website development applications including Joomla, Drupal, WordPress and more, Network Solutions is a competitive web host for many users. Those who would like to fully integrate website development tools produced by Microsoft and Windows will need to look elsewhere, however, as there are no Window's based server plans here. The included website builder features drag and drop optimization, making it very easy to design and create a brilliant website. While the page loading speeds here are acceptable, there certainly are other providers who have much faster performance, although it can be more expensive.

Each of the Network Solutions plans include free unlimited bandwidth for your website, though the entry level web hosting plans are a bit tight on storage. There are also a number of web hosting plans here that feature unlimited storage, SSL certificates, 99.9% server uptime, as well as a free website builder and free business LLC formation included. The Network Solutions entry level plans are particularly well priced for new users, and offer full-functionality and more features than many users will need. In addition, there are advanced plans and many add-on options for users who require additional features. Do keep an eye on your add-on costs, as these plans can get quite expensive in very short order. If you're not sure about which features are best for you, the sales team are particularly helpful.

With strong popularity among new and existing small business owners, Hostinger offers a number of attractive benefits for users of all sorts. The customer service department responds quickly when you reach out 24/7 via phone, live chat, or ticket submission. They are helpful and can assist with the resolution of most common website development questions without much delay. WordPress website users will be delighted with the offerings here, and even those who have never designed a website before can easily create an impressive web presence with the included website creation tools. There are multiple servers located in strategic points around the world, keeping the page load speeds as fast as possible for a global audience.

If you're interested in setting up your eCommerce shop, Hostinger is certainly among the most economical web hosts. Joining the shared and WordPress specific hosting plans, users with an exceptionally large site hosting hundreds of thousands of visitors a month can also benefit from the provider's Cloud web host plans. The site focuses on getting new users up and running in a matter of minutes rather than a matter of hours or days. This is most evident with the shared and WordPress plans, but traces of this user-friendliness can be observed in multiple aspects and features here.

Hostinger clearly understands the need for strong security, especially important with eCommerce and other websites which have access to a user's personal information. You get weekly backups of your website as well as SSL security and available firewalls. This helps to defend your website from any malicious malware as well as attacks from potential hackers. The site caching is easy to configure, which can have a direct and profound impact on your site loading speed. Even a second's delay has a measurable negative impact on the number of visitors to your site as well as decreased engagement when they are present.